Returns & Refunds

Corzst™ — Returns & Refunds

Changed your mind?
No problem. 14 days.

Every order comes with a 14-day return window from the day it lands at your door. No interrogation, no runaround — one email and it's handled.

Start a return → Read our FAQs

14 days

Return window

< 24h

Support reply time

0 forms

Just one email

≤ 10 days

Refund processed

How it works

Return in 3 simple steps

Email us within 14 days of delivery

Send a message to info@corzst.com with your order number and the reason for the return. Our team — a real human, not a bot — replies within 24 hours.

Receive your return label & instructions

Once your return is accepted, we send you a return shipping label plus clear instructions on how and where to send your package. Please don't ship anything back before requesting a return — unrequested returns can't be accepted.

Get refunded to your original payment method

We inspect your return on arrival and confirm approval by email. Approved refunds go back to your original payment method automatically within 10 business days.

Eligibility

What we can & can't take back

✓ Returnable

Items in the same condition you received them
Unworn / unused, with all tags attached
In the original packaging
With receipt or proof of purchase
Requested within 14 days of delivery

✕ Not returnable

Sale items and gift cards
Custom or personalized orders
Worn items or items without tags/packaging
Items sent back without an approved return request

🛡️

Damaged, defective or wrong item? We make it right — on us.

Please inspect your order as soon as it arrives. If your item is defective, damaged in transit, or simply not what you ordered, contact us immediately at info@corzst.com. We'll evaluate the issue right away and cover the return shipping — you won't pay a cent to fix our mistake.

Refund timeline

What happens after you ship it back

On arrival

We receive and inspect your return, then email you to confirm whether the refund is approved.

≤ 10 biz days

Approved refunds are issued automatically to your original payment method.

Bank side

Your bank or card provider may need a few extra days to post the refund to your account.

15+ biz days

Refund approved but still nothing? Email info@corzst.com and we'll chase it down for you.

Quick answers

Returns FAQ

How do I exchange for a different size?

The fastest way to get the right pair on your feet: request a return for the item you have, and once it's accepted, place a new order for the size or style you want. That way your new pair ships immediately instead of waiting for the return to travel back to us.

Who pays for return shipping?

If the item is defective, damaged, or we sent the wrong one — we cover return shipping entirely. For change-of-mind returns, we'll send you the return label and instructions when your return is accepted; any applicable costs are confirmed by email before you ship anything.

Can I return a sale item or gift card?

Unfortunately no — sale items and gift cards are final sale and can't be returned. If you're unsure whether your item qualifies, just ask us at info@corzst.com before ordering.

What if I already shipped it back without emailing you?

Items sent back without first requesting a return can't be accepted — our warehouse has no way to match them to your order. Always email info@corzst.com first so we can issue your return label and instructions.